Personal stories

This page provides quotes from patients and/or their families about their experience of the services provided by Cransley Hospice.

Inpatient Ward

The care was very individualised and felt tailored just to suits Dad’s needs. My Dad felt that the staff in Cransley were so genuine in their care for his needs and that they/you did it from your hearts. Your care helped dad maintain his dignity and his sense of humour. It was invaluable. Thank you.

Derek and Maria’s Story
I was only 17 when I met Derek and he was 16. We were together for a very long time and married for 42 years.

Read Derek and Maria's Story Patient Story pdf

Hospice at Home

I don't know how myself and daughter would have managed without Hospice at Home. They are the most understanding, caring people you could hope to meet. They are very special people. The nurses would talk to my husband as a person not as a number. I cannot put into words what a lovely lot of people you have. When myself or my daughter were upset they would chat to us and listen to our concerns and help us to come to terms with what was happening.

The care provided by you was excellent to my husband. It took away the stress to myself and my family as my husband came to the end of his life. Knowing that you were caring made me feel more confident about what was happening and they treated my husband with the utmost dignity.

The standard of care we received was superb. Every one of the nurses were so kind, caring, and understanding of what we were going through. It was good to have someone to talk to at length about what was happening. Thank you so much.

Good to have this support, it gives me and my wife more knowledge and confidence to deal with my illness. Pain is a big issue and Clinical Nurse Specialist really helps and guides us with this.